{"id":86,"date":"2026-04-01T10:58:50","date_gmt":"2026-04-01T09:58:50","guid":{"rendered":"https:\/\/modave.presslayouts.com\/dummy\/?page_id=86"},"modified":"2026-04-13T23:19:37","modified_gmt":"2026-04-13T22:19:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/nebka.ma\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"86\" class=\"elementor elementor-86\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01c82dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01c82dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b146fc1\" data-id=\"b146fc1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-765cbfa elementor-widget elementor-widget-pls-heading\" data-id=\"765cbfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pls-header-68173\" class=\"pls-element pls-heading pls-text-left\">\t\n\t\t\t\n\t\t\t<div class=\"heading-wrap\">\n\t\t\t<h2 class=\"heading-title\">Informations G\u00e9n\u00e9rales<\/h2>\t\t<\/div>\n\t\t\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62dcc96 elementor-widget elementor-widget-pls-accordion\" data-id=\"62dcc96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-51393\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link open\" href=\"#elementor-tab-title-1031\" data-style=\"default\">\n\t\t\t\t\tComment faire pour passer commande ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1031\" class=\"collapse accordion-tab-content show\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div><span lang=\"FR\">Nous avons mis au point plusieurs outils pour vous permettre de passer votre commande de la fa\u00e7on la plus simple pour vous\u00a0 :<br \/>Site web : Faites votre shopping sur notre site web et validez votre commande depuis la page de CheckOut.<br \/><strong>T\u00e9l\u00e9phone : <\/strong>+212 522 256 613<br \/><strong>WhatsApp : <\/strong>+212 661 334 910<br \/><strong>Par message priv\u00e9<\/strong> sur nos pages officielles sur les r\u00e9seaux sociaux.<br \/><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link \" href=\"#elementor-tab-title-1033\" data-style=\"default\">\n\t\t\t\t\tComment je peux \u00eatre s\u00fbr(e) de la taille ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1033\" class=\"collapse accordion-tab-content \">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div><p>Nous mettons \u00e0 votre disposition un guide des tailles dans chaque fiche produit. Notre service client est \u00e0 votre disposition pour vous assister lors de votre prise de commande au <span lang=\"FR\">+212 522 256 613<\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link \" href=\"#elementor-tab-title-1035\" data-style=\"default\">\n\t\t\t\t\tAvez-vous un magasin ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1035\" class=\"collapse accordion-tab-content \">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div><p>Nos locaux sont situ\u00e9s au :\u00a0<span class=\"iwupm\">Boulevard Abdellatif ben kaddour, Impasse Rif, R\u00e9sidance Rif. Quartier Racine.<\/span>\u00a0Casablanca<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link \" href=\"#elementor-tab-title-1037\" data-style=\"default\">\n\t\t\t\t\tFaites-vous du sur mesure ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1037\" class=\"collapse accordion-tab-content \">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div><p>Oui, nous pouvons personnaliser nos pyjamas aux couleurs de votre \u00e9tablissement pour des commandes sup\u00e9rieur \u00e0 25 pi\u00e8ces.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdda249 elementor-widget elementor-widget-pls-heading\" data-id=\"bdda249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pls-header-30160\" class=\"pls-element pls-heading pls-text-left\">\t\n\t\t\t\n\t\t\t<div class=\"heading-wrap\">\n\t\t\t<h2 class=\"heading-title\">paiement & livraison<\/h2>\t\t<\/div>\n\t\t\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd19f27 elementor-widget elementor-widget-pls-accordion\" data-id=\"dd19f27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-1582\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link open\" href=\"#elementor-tab-title-2311\" data-style=\"default\">\n\t\t\t\t\tVous faites la livraison ? Si oui \u00e0 combien ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2311\" class=\"collapse accordion-tab-content show\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div>\n<div>\n<p>Oui nous livrons partout au Maroc, dans toutes les villes.<\/p>\n<\/div>\n<div>\n<p>Le tarif de livraison partout au Maroc est de 35 Dh.\u00a0<\/p>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link \" href=\"#elementor-tab-title-2313\" data-style=\"default\">\n\t\t\t\t\tLa livraison prend combien de temps ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2313\" class=\"collapse accordion-tab-content \">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div>\n<p>Nous vous assurons une livraison express partout au Maroc.<\/p>\n<\/div>\n<div>\n<p>A Casablanca entre 1 \u00e0 3 jours ouvrables<\/p>\n<\/div>\n<div>\n<p>Entre 2 \u00e0 5 jours ouvrables pour les autres villes du Maroc<\/p>\n<\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link \" href=\"#elementor-tab-title-2315\" data-style=\"default\">\n\t\t\t\t\tComment faire pour payer ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2315\" class=\"collapse accordion-tab-content \">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<div>\n<p>Nous acceptons :<\/p>\n<ul>\n<li>Les paiements \u00e0 la livraison en esp\u00e8ce ou par ch\u00e8que.<\/li>\n<li>Les paiements par carte bancaire.<\/li>\n<li>Les paiements par versement bancaire.<\/li>\n<\/ul>\n<\/div>\n<div>\u00a0<\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link \" href=\"#elementor-tab-title-2317\" data-style=\"default\">\n\t\t\t\t\tSi la commande ne me correspond pas, est ce que je peux la retourner ?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2317\" class=\"collapse accordion-tab-content \">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p style=\"font-weight: 400;\">Oui, nous acceptons les retours s\u2019ils sont effectu\u00e9s 7 jours apr\u00e8s la r\u00e9ception du colis.<\/p>\n<p style=\"font-weight: 400;\">Nous pouvons faire un \u00e9change ou un remboursement par versement bancaire.<\/p>\n<p style=\"font-weight: 400;\">Consultez notre page \u00ab<a href=\"https:\/\/nebka.ma\/politique-de-retour\/\">Politique de Retour<\/a>\u00bb pour plus de d\u00e9tails.<\/p>\n<p style=\"font-weight: 400;\">Vous ne trouvez pas ce que vous cherchez ?<\/p>\n<p style=\"font-weight: 400;\">Posez nous la question, notre service client est \u00e0 votre disposition 7j\/7.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b16baa5\" data-id=\"b16baa5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3acc1ea pls-sticky-top elementor-widget elementor-widget-pls-contactus\" data-id=\"3acc1ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-contactus.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pls-element pls-contact-us\">\n\t\t<h3> Posez vos questions <\/h3>\n\t\t\t<div class=\"form-description\">\n\t\t\tNous sommes l\u00e0 pour vous aider !\t\t<\/div>\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1300-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1300\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/86#wpcf7-f1300-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1300\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1300-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-12 col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom et Pr\u00e9nom\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-12 col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Objet\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Ecrivez votre commentaire...\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n\t\t<\/p>\n\t<\/div>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"product-title\" \/>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"135\"\/><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n\/* ]]> *\/\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informations G\u00e9n\u00e9rales Comment faire pour passer commande ? Nous avons mis au point plusieurs outils pour vous permettre de passer votre commande de la fa\u00e7on la plus simple pour vous\u00a0<\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/pages\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/comments?post=86"}],"version-history":[{"count":0,"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/pages\/86\/revisions"}],"wp:attachment":[{"href":"https:\/\/nebka.ma\/en\/wp-json\/wp\/v2\/media?parent=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}